Delivery Info


CHRISTMAS DELIVERY DATES 2018

For guaranteed Christmas delivery all orders should be placed by noon Friday 21st December for delivery on Monday 24th*

For deliveries to Isle of Man, Scottish Islands, Channel Islands and Southern Ireland we advise ordering no later than Thursday 20th December*
*We are not responsible for shipping delays by UK Mail/DHL Parcel UK or Royal Mail. Estimated shipping times are for reference only, a tracking number will be sent to you by email after dispatch so that you can estimate when your item(s) will arrive at the destination. Please note that the tracking information might not be updated immediately.

Royal Mail Tracked - Orders up to a weight of 2kg will be sent by Royal Mail 48 (Tracked). This delivery option costs £3.95.

UK Mail/DHL Parcel UK Next Day Delivery (UK Mainland Only) Orders over the 2 kg weight limit will be sent by the UK Mail/DHL Parcel UK Next Day delivery service (Orders must be placed Monday to Friday and before 12 pm). This delivery option costs £6.00 and is fully trackable to your door (UK Mail/DHL Parcel UK will provide you with a one-hour delivery window so you don't have to wait in all day for your parcel!)

Please note that deliveries for next day need to be placed Monday - Friday by midday to ensure same day dispatch on stock lines. Next day delivery applies to next working day.

  • All public holidays and bank holidays are classed as non-business days.
  • We cannot be held responsible for delays incurred by our couriers or delays due to bad weather or any other circumstance that is beyond our control.
  • All deliveries to Northern Ireland are subject to a £15.00 carriage charge.
  • For deliveries to other areas including Isle of Man, Scottish Islands, Channel Islands and Southern Ireland please contact us for a quote.

Worldwide Shipping Available - Orders are sent via UK MAIL / DHL (Standard Road or Express Air) and subject to Customs clearance (where applicable) and will typically be delivered within 3-5 working days. E-mail sales@hdcarcare.co.uk with you're shipping details and order for an estimate.

Collect In-Store

0 kg - 50 kg

Free

Royal Mail 48 Tracked

0 kg - 2 kg

£3.95

UK Mail Next Day Delivery

2 kg - 30 kg

£6.00

UK Mail Next Day Delivery

30.1 kg - 40 kg

£12.00

Orders over £50

Please note this service can take 3-5 working days.


FREE Delivery is ONLY available to customers in the UK MAINLAND!

Free